Privacy Policy

1. Our Commitment to Your Privacy

At Vasundhara's Couture ("we", "our", "us"), we hold your privacy in the highest regard. This Privacy Policy details how we collect, protect, use, and process your personal details when you interact with our website, Pune Galleria, and bespoke consultation portals. By visiting or ordering from Vasundhara's Couture, you agree to the practices outlined in this policy.

2. Information We Collect

We collect information necessary to deliver personalized luxury apparel and custom styling experiences. This includes:

• Contact Details: Your name, email address, phone number, and delivery coordinates.
• Bespoke Dimensions: Body measurements (bust, waist, hip, shoulder, height, sleeve length) necessary for custom tailoring.
• Transactional Data: Payment confirmations, order history, and coupon voucher details.
• Usage Coordinates: Browser data, device specifications, IP address, and cookie identifiers.

3. Payment Security & Data Collection

To ensure secure transactions, all online payments on our platform are processed through **Razorpay**, a secure and compliant payment gateway in India.

Your payment credentials (credit/debit card numbers, net banking codes, or UPI details) are processed directly by Razorpay's PCI-DSS compliant server environments. We do not store or inspect your financial keys or secure transaction credentials on our servers.

4. How We Use Your Information

Your data is processed to ensure exceptional boutique services, including:

• Reviewing measurement patterns and creating custom-fit silhouettes.
• Processing order checkouts, payment verification, and dispatch notifications.
• Providing order status tracking updates (without requiring login for guest checkouts).
• Sending newsletters containing collection previews or styling updates, where consented.

5. Data Protection Practices

We implement industry-standard administrative, physical, and electronic security measures to safeguard your information against unauthorized access, loss, or disclosure. Direct access to your measurement parameters and order files is restricted to authorized designers and boutique curators.

6. Indian E-Commerce Compliance

This policy complies with the Information Technology Act, 2000, Consumer Protection (E-Commerce) Rules, 2020, and all other applicable Indian consumer safety codes.